At The House of Mouné, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website or interact with our services. By using The House of Mouné website, you consent to the practices described in this policy.
- Information We Collect
- Personal Information: When you make a purchase or register an account, we may collect personal information such as your name, email address, shipping address, and phone number.
- Payment Information: If you make a purchase, we will collect payment information such as credit card details or other payment method information.
- Communication: We may collect information from your communications with us, including emails, messages, or phone calls.
- Website Usage Data: We may collect data about your interactions with our website, such as pages visited, products viewed, and browsing behavior. This information helps us improve the user experience and analyze trends on our website.
- How We Use Your Information
- Order Processing: We use the personal information you provide to process and fulfill your orders, communicate with you about your purchases, provide customer support, and deliver products to your designated address.
- Customer Support: We may use your contact information to respond to your inquiries, provide customer support, and address any issues or concerns you may have.
- Marketing Communications: With your consent, we may send you promotional emails or newsletters about our products, offers, or other updates related to The House of Mouné. You have the option to opt out of these communications at any time.
- Improving Our Services: We analyze website usage data to improve our website, products, and services, and to personalize your experience.
- Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal processes.
- Data Security
- We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
- We use industry-standard encryption protocols to safeguard payment information during transmission. While we strive to maintain the security of your data, please be aware that no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
- Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
- Third-Party Services
We may use third-party service providers to assist with website hosting, payment processing, shipping, and other functions. These service providers have access to your personal information only to the extent necessary to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Your Rights
You have the right to access, correct, or delete your personal information. You may also opt out of receiving marketing communications from us at any time.
- Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting.
- Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at [email protected]
By using our website or services, you consent to the collection and use of your personal information as described in this Privacy Policy.
Last updated: 01/04/2024